Problem Solving II: Solving Problems at the Lowest Level

Lean 911
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Problem Solving II: Solving Problems at the Lowest Level
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How many “solutions” proposed by leadership actually work? Do we really engage the front-line associates in solving problems? As a part of a series on Problem Solving, Mark DeLuzio discusses why it is crucial to engage those closest to the problem in developing a problem-solving culture. He also gives examples as to why this approach really works, and is a key ingredient towards enriching the work life of your fellow associates.

1 Comment

  1. Eduardo Muniz on September 27, 2023 at 3:19 pm

    Great point. Engaging people is key as long as they are equipped with critical thinking skills to solve problems and make decisions.

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