Episode
How Hansei Builds Better Leaders
A CNC machine crashed on the shop floor. Nathan Corliss walked out as a young supervisor, angry and ready to blame the operator. What happened next became one of the most important leadership lessons of his career. Mark DeLuzio and Nathan talk about the moment that forced Nathan to confront his own behavior as a…
Replay: Standard Work
This is an unedited replay of a previous Lean 911 episode, originally published on January 13, 2023. We’re bringing it back because the issue still causes Lean transformations to stall, drift, or flatline. One of the most misunderstood parts of Lean, Standard Work, is often dismissed as unnecessary. So many companies contend that they are…
The Six Sigma Hysteria
In this episode, we dive into the rise, dominance, and controversy surrounding Six Sigma — the corporate improvement system that promised near-perfect quality and became a management obsession across America. From Motorola’s statistical revolution to Jack Welch’s aggressive rollout at General Electric, Six Sigma evolved from a useful quality tool into what some critics call…
Your Machines Are Lying to You, and So Are Your Equipment Vendors – The Hidden Waste Most Manufacturing Engineers Ignore
Manufacturing Engineers pride themselves on precision, but what if the biggest waste is hiding in plain sight—inside the equipment itself? In this episode, we challenge the status quo: excess feeds, slow speeds, and bloated cycle times that no one questions. Even worse, capital equipment is often purchased without alignment to Lean principles—locking in inefficiency for…
What a Fighter Pilot Can Teach You About Selling Lean Value – with Randy Fitzhugh
In this powerful episode of Lean 911, Mark DeLuzio sits down with former Air Force fighter pilot and Danaher sales leader Randy Fitzhugh to unpack the real science behind value selling and why most organizations get it wrong. Drawing from his elite military background and executive experience, Randy reveals how sales is a disciplined, repeatable…
Standards Written in Blood – There May Be No Second Chance
Lean management teaches that standards are the foundation of safety, quality, and improvement. In aviation, those standards take the form of checklists, redundancies, procedures, and strict cockpit protocols designed to prevent human error. In this episode, we examine the tragic aircraft accident that claimed the life of Greg Biffle and his family, and what it…
The CFO vs. Lean: The Fight That Gets Lean Leaders Fired
Mark DeLuzio, the Father of Lean Accounting, tells his experience and observations on how traditional cost accounting will derail a Lean Transformation. In many organizations, Lean transformations don’t fail on the shop floor—they fail in the finance office. In this episode, “The CFO vs. Lean: The Fight That Gets Lean Leaders Fired,” we examine a…
The Illusion of Business “Logic” – Brilliant at Home, Illogical at Work
In this episode, you’ll be able to take away why many “logical” workplace measures and incentives can drive behavior that conflicts with Lean principles, and why comparing work decisions to everyday home-life decisions can make Lean concepts easier to understand and teach. You will hear about various examples, including grocery shopping and volume discounts, which…
Book Review – Accidentally Aligned with Jason Neal
A shop floor comment stops everyone in their tracks: the work finally matches what the customer actually needs. That is the spark behind Accidentally Aligned, and it opens a bigger issue most leaders dodge: alignment does not come from posters, audits, or a new playbook. It comes from how leaders behave when the process is…
Are You Set Up to Win? – Find Out Here!
Mark DeLuzio discusses how Lean efforts fail when the Lean framework is not set up to win. Find out what he means by “framework” and whether your company is set up to win!
Stop Misusing the 2-Bin Kanban System
Mark DeLuzio discusses how the 2-Bin Kanban is meant to ensure the operator does not run out of parts. Find out why it should not be used to structure your primary Kanban system.
Let’s Make 2026 a Year of “Return to the Basics”
Mark DeLuzio discusses the confusion that exists in the Lean Community, and the Lean Consulting industry and academia are primarily to blame. Returning to Lean Basics and ignoring distractions like Kata, Gemba Walks, Lean certifications, and other consulting “innovations,” which are designed to sell books and consulting services.