Episode

Lessons from the Danaher Business System Office I – Do You Have a Purpose?

Many Lean transformations commence without understanding why, and the communications to employees are poor or nonexistent. Mark DeLuzio talks about this failure mode and why it is essential to answer the question, “What’s in it for me?”

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Problem Solving IX – Are you a Critical Thinker? The Mindset of a Problem Solver

Mark DeLuzio discusses the rules and mindset needed to be an effective critical thinker, which is essential to effective problem-solving. Every Lean coach needs to know how to solve problems effectively. Unfortunately, this knowledge is not widespread. Learn the skills required to take your problem-solving abilities to the next level.

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How Compensation Systems Can Kill a Lean Transformation

Mark DeLuzio discusses the drawbacks and dysfunctional behaviors of compensation and reward systems that are not aligned with Lean Principles.

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Why the Danaher Business System Was Successful – The Answer May Surprise You!

Danaher didn’t win with Lean tools They won with what no one else could see.

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The Problem with OEE and Absorption Accounting

How OEE and absorption accounting quietly kill Lean results and what to measure instead.

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Lean Leadership Mistakes That Stall Change (Webinar Replay Ask Two Marks Anything)

Webinar replay: Why Lean transformations stall—and what 99% of leaders still don’t get about culture, systems, and problem-solving.

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Problem Solving VIII – Defining the Span of Control to Enable Problem Solving

In this episode, Mark DeLuzio talks about Lean Horizons’ Managing Director Jon Boucher discussing the span of control necessary for problem-solving. In particular, Mark and Jon address the following:

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Why Don’t Your Leaders Listen to You?

In this episode, Mark DeLuzio talks about why Lean/CI people are not being listened to and gives sage advice as to how to reverse this trend.

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Mark’s Favorite Lean Financial Metric – Free Cash Flow as % of Net Income

Do you want to get the attention of leadership? Then you need to speak their language. In this episode, Mark DeLuzio discusses FCF %NI and why this measure is key to a successful Lean transformation.

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Death by Point Kaizen – Why You Need Kaikaku

You will never transform your company by point kaizen alone. Learn why traditional Japanese consultants were not enough in order to propel Danaher into a space all by themselves. Kaikaku (radical change) was a hallmark of Danaher’s Strategy Deployment process.

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The Games We Play With On-Time Delivery Metrics

Mark discusses how companies develop On-Time Delivery KPIs (OTD) that do not reflect the customer’s needs. Learn how Mark calls these “Watermelon KPIs” – GREEN on the outside and RED on the inside. Do your OTD metrics truly drive customer satisfaction?

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Target Costing – Make Money on Job #1

Mark discusses building profitability into the design process via the Target Costing methodology. Roughly 70% of a product’s cost is baked into the product’s design and process, leaving only 30% to Kaizen (post-design). Learn from Mark’s experience as CFO of Danaher’s JAKE Brake, where Target Costing played a significant role in JAKE’s profitability.

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