Mark DeLuzio discusses the rules and mindset needed to be an effective critical thinker, which is essential to effective problem-solving. Every Lean coach needs to know how to solve problems effectively. Unfortunately, this knowledge is not widespread. Learn the skills required to take your problem-solving abilities to the next level.

Mark DeLuzio discusses the drawbacks and dysfunctional behaviors of compensation and reward systems that are not aligned with Lean Principles.

Danaher didn’t win with Lean tools They won with what no one else could see.

How OEE and absorption accounting quietly kill Lean results and what to measure instead.

Webinar replay: Why Lean transformations stall—and what 99% of leaders still don’t get about culture, systems, and problem-solving.

In this episode, Mark DeLuzio talks about Lean Horizons’ Managing Director Jon Boucher discussing the span of control necessary for problem-solving. In particular, Mark and Jon address the following:

In this episode, Mark DeLuzio talks about why Lean/CI people are not being listened to and gives sage advice as to how to reverse this trend.

Do you want to get the attention of leadership? Then you need to speak their language. In this episode, Mark DeLuzio discusses FCF %NI and why this measure is key to a successful Lean transformation.

You will never transform your company by point kaizen alone. Learn why traditional Japanese consultants were not enough in order to propel Danaher into a space all by themselves. Kaikaku (radical change) was a hallmark of Danaher’s Strategy Deployment process.

Mark discusses how companies develop On-Time Delivery KPIs (OTD) that do not reflect the customer’s needs. Learn how Mark calls these “Watermelon KPIs” – GREEN on the outside and RED on the inside. Do your OTD metrics truly drive customer satisfaction?