Episode

Problem Solving IV: Leading and Lagging Indicators

Most businesses today focus on lagging indicators, while important, are not conducive to proper problem-solving. Learn the difference between leading and lagging indicators and why it is essential to identify and improve the leading indicators if true improvement is to occur.

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Problem Solving III: How to Define a Problem

Poor problem-solving usually begins with a poorly defined problem. When this happens there are usually many solutions looking for a problem. Listen to Mark DeLuzio describe the basics of creating a meaningful problem statement as well as the pitfalls surrounding problem definition.

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Problem Solving II: Solving Problems at the Lowest Level

How many “solutions” proposed by leadership actually work? Do we really engage the front-line associates in solving problems? As a part of a series on Problem Solving, Mark DeLuzio discusses why it is crucial to engage those closest to the problem in developing a problem-solving culture. He also gives examples as to why this approach really works, and is a key ingredient towards enriching the work life of your fellow associates.

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Problem Solving I: Problem Fixing vs. Problem Solving

Are you truly “solving” problems in your Lean Transformation, or simply reacting to problems and putting out today’s fire (problem “fixing”)?  Listen to Mark DeLuzio talk about the difference and why it is critical to develop a true problem-solving culture within your organization.

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Daily Management

Mark DeLuzio discusses the topic of daily management and Gemba Walks in this episode of the Lean 911 Podcast. He highlights the confusion surrounding daily management and emphasizes the importance of using leading indicators rather than lagging indicators on Gemba boards. Mark also emphasizes the need to tie together the hard tools and soft tools…

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Kaizen III – Anatomy of a Kaizen via The Report Out

Mark DeLuzio discusses the anatomy of a Kaizen report out. He explores the different components and guidelines for a Kaizen presentation.

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Kaizen II – Pitfalls

Explore the common pitfalls to watch out for when implementing Kaizen and strategies to overcome and avoid them.

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Kaizen I – Rules

Mark DeLuzio breaks down the misconceptions and challenges surrounding Kaizen and presents the 10 rules of Kaizen.

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Perspectives – VA vs NVA

The traditional definition of value-adding is flawed. We should consider all activities that contribute to a company’s success.

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Accounting For Lean

This episode discusses the concept of accounting for lean, which is the modification of accounting processes and internal management reporting to better promote lean behaviors.

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Lean Accounting

Lean accounting is the application of lean concepts and methodologies to drive waste out of the accounting process, just like any other process. Accounting for Lean is modifying the accounting process and internal management reporting to promote lean behaviors and provide more timely, accurate, and customer-focused information. The benefits of lean accounting include eliminating waste,…

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My Brief Encounter With Greatness

Mark DeLuzio discusses his encounter with Dr. Joseph M. Juran.

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